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FREQUENTLY ASKED QUESTIONS

Thank you for visiting our website bachfromhome.live. Enjoy the concerts of our festivals at home. Whether on your computer, tablet, smartphone or television - experience our events as a live stream or a video-on-demand in HD quality.

Our events are usually broadcast live and can be viewed afterwards in our archive as a video-on-demand [VoD] at any time. There you will already find a selection of concerts with the leading Bach interpreters of our time. We also offer bonus material such as interviews, films and documentaries.

GENERAL QUESTIONS

What is Bach from home?

Bach from home is a joint project of the festivals Thuringia Bach Festival, the Bachfest Leipzig and the Köthener Bachfesttage. On this homepage we present concerts as live broadcasts or recordings to allow those, who cannot be present directly on site, to experience concerts at the historic locations of Bach’s life and work.

Why are the concerts not free of charge?

Art is not for free - as artists deserve getting paid. That is why we have decided not to offer the concerts shown here free of charge.

As when physically attending a concert, by buying a ticket you help to pay artists an appropriate fee for their performance - and in the same way you help us as to compensate, at least proportionally, for the not inconsiderable expense of a sound and video recording.

B+A+C+H = 14. This is the basic price we ask for a digital concert visit. If you would like to support the artists, technicians, service providers and promoters involved, you can also purchase a sponsorship or patronage ticket. All those involved would like to thank you in advance for your contribution!

Can I watch concerts only live or also at a later date?

All concerts will be streamed live, but will remain available afterwards in our video on demand section (library). This will allow you to watch all concerts also at a later date. The log-in codes will remain valid. The switch from live to the library usually needs a few hours due to technical adjustments, so we may have to ask you for your patience.

Ticket

How do I buy a ticket for a live stream or a VOD concert?

Click on the event you want to watch and the TICKET button will take you to the order page. There you can book the  you have chosen.

Season ticket »Bach's Messiah«

You have booked the season ticket "Bach's Messiah" via our ticket system. By purchasing a season ticket, you have registered as a guest with a customer account. You can now use your login data to book the individual streaming tickets for the Messiah concerts in the shop. Please proceed as follows:

Step #1
Go to our website BACHFROMHOME.LIVE and select the English language in the upper right corner, if the German language appears first. Now select the desired concert of the Messiah cycle - either as live concerts or as VoD concerts in our media library. Click on the button "TICKETS". You will now be redirected to the ticket store.

Step #2
In the ticket shop you will find the button "Login" in the top right-hand corner as well as the selection of the language [German | English]. Log in with your email address and password and select the ticket: Admission for holders of a season ticket "Bach's Messiah". This ticket is free of charge for you, as you have already purchased this ticket with your season ticket "Bach's Messiah". Place the ticket in the cart and continue with the order. Follow the further instructions of the shop.

Step #3
For any other tickets in the Messiah cycle that you would like to book, use the "Add tickets for another date" button or repeat steps #1 and #2. Once your order is complete, you will receive your ticket(s) with the streaming code.

Please note:
Once you have received your ticket(s) with the streaming codes, you can enter your streaming code on the day of the respective live concert from 30 minutes before the concert starts on our homepage www.bachfromhome.live under "ZUM LIVE KONZERT" and watch the concert live. After the live broadcast, you will have the opportunity to watch the concert in our video-on-demand area (Mediathek) for another 7 days. To do so, please select the desired concert in our media library and enter the streaming code there.

After I have bought the ticket, what happens next?

After ordering and paying in the shop, you will receive your personal ticket as a PDF file by e-mail. This ticket contains the streaming code you’ll need to log in. You can simply copy the code from the PDF and paste it into the login window on the homepage. After confirmation, you will be taken directly to the selected live stream or video-on-demand (VOD).

Each ticket purchased receives its own streaming code, which is only valid for the purchaser on one device and only for the event shown on the ticket.

I can't find the PDF confirmation in my email inbox - Who do I contact?

At first, please check your SPAM folder. If you cannot find the confirmation e-mail, issued by our ticket and streaming partner TSHAKKA, cannot be found there, please send us an e-mail to kontakt@bachfromhome.live.We do speak English and German and will reply as soon as possible.

Will I receive a reminder about the concert?

If you have booked a ticket for a live concert or a premiere, we will send you another reminder on the day of the concert.

Can I return my ticket?

No, the booking is binding. Tickets for concerts can neither be rebooked nor cancelled.

If a concert has to be cancelled, will the money for the tickets be refunded?

If the concert cannot be rescheduled and the event is cancelled, the ticket price paid will of course be refunded.

Stream

What technical requirements do I need for the stream?

First and foremost, you need a stable internet connection with at least 16 Mbit/s. We recommend the latest version of Google Chrome as the preferred browser, preferably on a desktop computer or laptop. This can optionally be connected to your TV, e.g. via HDMI cable. The site is not optimized for Smart TV, Apple Airplay and game consoles, so we cannot guarantee that the stream will run without interference on such devices. Cookies and pop-ups must be allowed for this page.

Does the stream also work via LTE on mobile devices?

If a stable LTE connection is available and you are using a current and popular mobile device, this should not be a problem. Nevertheless, we recommend watching the stream via WiFi on a desktop computer or laptop, as there can be large fluctuations on the mobile network and occasional interference with some mobile devices. You should also bear in mind that an HD stream consumes approx. 1.5 to 3 GB of data per hour, so you must have a large volume of data available.

Can I adjust the volume of the video live stream?

Of course you can adjust the volume using the volume control on your end device.

Who do I contact if my streaming code does not work?

If you have any problems, please feel free to send an e-mail to kontakt@bachfromhome.live. We will reply as soon as possible (and immediately during concert live-streams).

What shall I do if the stream is interrupted, the player displays an error message or does not load or play the stream?

[1] Reload the player page
[2] Close the player page, return to the start page and log in again with the streaming code.
[3] Clear the browser cache, restart the browser and log in again with the streaming code.

If none of these three steps helped, please contact us by e-mail at kontakt@bachfromhome.live.

Why does the stream stop?

The data load on the internet, especially in the evening hours, is extremely high. This can lead to extreme fluctuations and to minor disruptions, which in some cases cause the stream to break off. Another reason is the parallel use of internet access with several devices and applications when the stream is running. An existing WiFi capacity is then shared by several devices, i.e. the individual device then has significantly less capacity available than the total capacity offered by the internet provider.

Picture and sound are not synchronized in my stream, what is the reason for this?

In most cases, this is due to the transmission via the internet and the high fluctuations in the transmission capacity. In some cases it helps to restart the modem once and then log back into the event with the streaming code.

I have further questions about streaming:

Please feel free to send an e-mail to kontakt@bachfromhome.live

Bach From

/At home

Wechmar

Wechmar is regarded as the birthplace of the Bach family of musicians. Johann Sebastian Bach, who himself searched after his ancestors, got as far as Veit Bach, who probably settled in Wechmar around 1600 and is now regarded as the progenitor of the Bach family. As a Lutheran, Veit Bach had left his home in Hungary or Bohemia for religious reasons. It is undisputed, however, that he was a baker, died in 1619, and left five sons. He already inhabited the Bach ancestral home, which now houses a Bach memorial site. Veit Bach’s second place of activity was the upper mill which has been restored in the state of construction of 1685.

Live-events

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Videos on demand

Whether it is live from St Thomas church or as a recording to re-watch: Our concerts offer Bach in all his variety, with the best performers in historic locations – and always worth to be discovered.

Video on Demand

Goldberg Variations Take One

Goldberg Variations Take One

#movie #veryspecial #goldbergpart1
Video on Demand

Goldberg Variations Take Two

Goldberg Variations Take One

#movie #veryspecial #goldbergtaketwo
Video on demand

Francesco Tristano

Works by Tristano, Bach and Frescobaldi

#surprise, # electro, #piano
Video on demand

MIKIS TAKEOVER! Ensemble feat. Marc Romboy

Bach is techno - A live-mix of violin, beats and Bachs music

#bachistechno, #electro, #beats
Video on demand

Closing Concert

#farewell, #welcome, #GottholdSchwarz, #Bach-Medaille
Video on demand

Alisa Weilerstein plays Bach

The suites for solo cello Nos. 1-3

#cello, #meditation, #architecture
Video on demand

Bach´s Messiah 9 : Easter

Bach Collegium Japan, Masaaki Suzuki

#Japan, #Messiah, #Faith, #worldwide
Video on demand

Bach´s Messiah 10 : Farewell to the disciples

Collegium Vocale 1704, Collegium 1704, Václav Luks

#Messiah, #Farewell, #Prague, #Choir
Video on demand

Bach´s Messiah 11 : Ascension and Pentecost

Gaechinger Cantorey, Hans-Christoph Rademann

#Messiah, #Faith, #Cantata, #Stuttgart
Video on demand

Bach´s Messiah 6 : Jesus’ parables and miracles II

Eric Ericsons Kammarkör, Lautten Compagney Berlin, Wolfgang Katschner

#Messiah, #Miracles, #Faith, #Choir
Video on demand

Bach´s Messiah 7 : Entry into Jerusalem

Gaechinger Cantorey, Hans-Christoph Rademann

#Messiah, #Jerusalem, #Stuttgart, #Faith
Video on demand

Bach´s Messiah 8 : Passion

Amsterdam Baroque Orchestra & Choir, Ton Koopman

#Messiah, #Faith, #Koopman, #Amsterdam
Video on demand

Bach´s Messiah 3 : Childhood, baptism and calling of the disciples

Collegium Vocale 1704, Collegium 1704, Václav Luks

#Collegium1704, #Prague, #Messiah, #Choir
Video on demand

Bach´s Messiah 4 : Sermon on the Mount and first miracles

Bach Collegium Japan, Masaaki Suzuki

#Japan, #Kobe, #Messiah, #worldwide
Video on demand

Bach´s Messiah 5 : Jesus’ parables and miracles I

RIAS Kammerchor, Akademie für Alte Musik Berlin, Justin Doyle

#Messiah, #Choir, #London, #Faith
Video on demand

Bach’s Messiah 2 (part one) : Birth

Thomanerchor Leipzig, Akademie für Alte Musik Berlin, Thomaskantor Gotthold Schwarz

#Christmas, #Thomaner, #Choir, #Messiah
Video on demand

Bach’s Messiah 2 (part two) : Birth

Thomanerchor Leipzig, Akademie für Alte Musik Berlin, Thomaskantor Gotthold Schwarz

#Messiah, #Christmas, #Thomaner, #Choir
Video on demand

Bach´s Messiah 1 : Promise

Amsterdam Baroque Orchestra & Choir, Ton Koopman

#Messiah, #Koopman, #Choir
Video on demand
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Dmitry Sinkovsky: Singing with and without an instrument

Cantatas and Concertos with La Voce Strumentale from Moscow

#violin, #countertenor, #moscow, #virtuoso
Video on demand
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Lebenslicht - a film by Clara Pons

Philippe Herreweghe conducts Bach - for a film without words

#movietime, #soundtrack, #moving
Video on demand
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Bach's Suites for cello with Steuart Pincombe

An intimate chamber music performance in Missouri (USA)

#cello, #solo, # nature
Video on demand

Christoph Prégardien sings Bach's famous solo cantatas

with violinist Leila Schayegh and Le Concert Lorrain

#singing, #violin, #confidence, #hope
Press conference

Press conference for the launch from the Bach Archive in Leipzig

The new streaming platform bachfromhome.live

Video on demand

Helmuth Rilling at Bach's baptismal font in Eisenach

The final concert of the Weimar Bach Cantata Academy 2017

#sacredmusic, #tearsofjoy, #younggeneration, #international, #legendary
Video on demand

More than just music

The Weimar Bach Cantata Academy: A Tilo Krause film

#nextgeneration, #Bachrocks, #emotions, #sightseeing
Video on demand

Passion – Concert from Wednesday, 19 June 2019

St John Passion, BWV 245 (1725 version) with Solomon’s Knot

#passion, #suffering
Video on demand

Bach – Hear with your eyes

Music and sign language

#BachMarathon, #signlanguage, #inclusion
Video on demand

At Bach’s Home

Songs from Schemelli's Songbook with Klaus Mertens

Video on demand

Chaconne

A Gewandhaus Konzertmeister plays Bach’ Chaconne

#Chaconne, #touchstoneofaviolinplayer
Video on demand

Ring of Cantatas 2

Concerton 9 June 2018 with the Amsterdam Baroque Orchestra

#RingofCantatas
Video on demand

Lamenti

»Great, expressive« lamenti and musical »world literature«

#griefandlament, #trustinGod
Video on demand

Lecture-recital »for the amusement of the mind«

Brillant harpsichordist Mahan Esfahani plays and explains …

#Clavier-Übung, #sparkling
Video on demand

Warm-Up with Bach Chorales IV

To listen or to sing along: That is the question!

#chorales, #acapella
Video on demand

Bach´s 335th birthday celebration at the Koethen Prinzenhaus

Bach's first birthday in times of a pandemic

#family, #perfectwithwine, #minimalistic
Video on demand

336th birthday of Bach, celebrated at St Agnus Koethen

A "Hausmusik" party on the occasion of JSB's birthday

#home, #intimate, #family, #bestwithfriends

tipps

A castle of superlatives

You can almost see it from Wechmar: The impressive Friedenstein Castle in Gotha, the largest palace complex in Germany from the 17th century. Whether you’re up to architecture, art or music - history lives here!

Schlossplatz 1
99867 Gotha

Learn more